negotiation

Everyone Has Their Reasons: Be Wary of Labeling Others as Irrational

“It just doesn’t make sense.”
“They’re acting against their own interests.”
“I’m sure they’ll listen to reason.”
“They’re being irrational.”

How often do you hear people use these kinds of phrases? How often do you hear people describe those they disagree with, or don’t quite understand, as being “irrational?” When we call someone irrational, we lose the opportunity to gain a deeper understanding of that individual’s values. In essence, we write that person off.